What ages do you serve at Common Ground Psychiatry?
Our practice serves the mental health needs of adults and teens over the age of 13.
Where is your practice located?
You can schedule online or by calling 704-237-0752. Look for an email with a unique code for your New Client paperwork. Please submit this at least 24 hours prior to your appointment so we have maximum time to discuss your concerns during your session.
Once I make an appointment, what's next?
How do I start my virtual session?
When you choose a telehealth appointment, you will receive an email confirmation that contains your appointment link. The morning of the appointment you will also receive the link via text. If you ever have trouble connecting, you can link up with us via our backup telehealth site: doxy.me/commongroundpsychiatry. Questions? Just text or call us at 704-237-0752.
Do you take insurance?
We are pleased to be in-network with Blue Cross Blue Shield.
If you are currently insured with a different carrier, we will provide you with a 'Superbill' which you are welcome to submit to your insurance company for consideration for out of network reimbursement. Once approved, they would send the reimbursement directly to you.
Please note we are not in-network with Medicaid or Medicare.
Do you offer therapy?
The providers at Common Ground Psychiatry are board certified in mental health and often incorporate therapy into each medication management session. However, we strongly agree with evidence based research that shows that the BEST results come from engaging in targeted therapy for your individual situation. If following your session we feel you would benefit from a referral, we have wonderful relationships with therapy offices to help accelerate getting you the results you deserve.
I am booking a session for my teen. How do I navigate mental health care for my child?
Upon booking, your teen will be sent a pre-appointment questionnaire. You are welcome to assist them in adding any pertinent information you would like us to know before the appointment. We ask that at least one adult be present for the session in order to discuss concerns and review the proposed treatment plan at the end. We have experience partnering with co-parents, Pediatricians, and Child/Adolescent Therapists. Our goal is to advocate on behalf of your child for their improved mental wellbeing and success in life.
How do I communicate with my provider directly?
When you book an appointment, you will receive a text message from SPRUCE HEALTH. This is our HIPAA secure messaging which allows you to communicate directly and securely with your provider. You can download the Spruce health app to your phone and quickly request refills, ask questions about the plan, or request follow up appointments.